Unlock Card/Account Info
Unlock Card/Account Info feature is used to unlock or expose the card details unmasked if needed. This feature is applicable to Credit/Debit Cards and eCheck.
Note
Unlock Card/Account Info is only limited to System Admin user roles to minimize the risk of exposing the full card numbers to other user roles.
On the Transaction Detail page, the System Admin role users can see this button.
Upon clicking the button, Verify Your Identity popup opens and the One-time Password (OTP) (8-digit number) will be sent to their associated email address and/or mobile number and will be only valid for 10 minutes from the time the Token has been generated.
The popup contains the following elements:
- One-time Passcode — Field to enter 8-digit one-time Passcode.
- Link to resend the code
- Close — Button to cancel the process and close the window.
- Submit — button which gets enabled once the 8-digit code is enetered and is sent for the verification.
Once the user sent passcode is correct and verified, an Account Information popup will display with the card details.
Updated As Of Version 6.1.2.2