SigLite LCD Pads

Note

SigWeb™ offers electronic signature integration into Firefox, Chrome, Edge (10166 build or newer), Opera, and IE11+ for the full line of Topaz® signature pads.
Compatible with Windows 8.1, 10, or 11

Before using the device, we need to Download and install the TOPAZ software.

Steps to install the Software:

Step 1: Click on the Download SigWeb Installer.

Download Topaz

Step 2: Once the file is downloaded, locate the file and run the process.

Locate file

Run File

Install Topaz

Accept the terms.

Accept Topaz terms

Step 3: Select your TOPAZ device Model, and connection type from the list.

These can be found on the back of your device. Currently VELA supports T-LBK460 and TM-LBK766SE.

TOPAZ model

TOPAZ model

Step 4: Proceed with the installation process.

Complete Topaz installation

Complete Topaz installation

Complete Topaz installation

Once the software is installed restart the system.

When the above package is installed, we can verify as below:

Click on the Start button on the computer and type Services.

Driver Installation

Click on Open and locate the Topaz SigWeb Tablet Service and verify that the status displays Running.

Service Check

We can verify the installation through the demo URL as well.

Once the installation is complete, test SigWeb with the SigWeb Demo at this page Demo SigWeb.

The page looks like this:

Demo page

Connect your TOPAZ device to the laptop/Computer and click on the Sign button on the Demo page. The Signature box on the Demo page will be enabled.

Sign on the TOPAZ device, the Signature will be captured on the Signature box on the demo page.

Sign Topaz

Clicing upon Done, the page appears with the signature string.

Demo page

This confirms that the installation is successful and ready to go!


Connect the TOPAZ device to the computer.

Connect TOPAZ

Now Login to the application and navigate to the Make A Payment page.

The Make A Payment page displays as below:

After filling all the required fields, the user has to select the Terms of Payment.

Signature Checkbox

Once the Terms of Payment drop-down is selected, the list displays with different language options:

Signature Checkbox

Upon selecting the language, we see the a message saying as Follow instructions on the Signature Pad.

Topaz Signature

The user can follow the instructions on the signature pad/Topaz and sign.

Sign on TOPAZ

Sign on TOPAZ

The signature is captured and will be reflected in the signature box on the Make A Payment page and the Review button gets enabled.

Confirm Signature

Clicking upon the Review button, the user is taken to the Review Payment page.

Review Payment

Clicking upon Confirm button, the payment gets processed and the user is taken to the Confirmation page, where the signature gets reflected.

Confirm Payment

Refunds

The Signature pad behaves the same way on the Refund page as well.

Once the user selects Transaction Category as Card Present and the Terminal the page displays as below:

Refund

Clicking upon the Terms Of Refund button the language options display and upon selecting the language, the signature pad will display with instructions in the selected language.

Refund

When the user signs on the device and clicks on Ok, the Review button gets enabled and clicking upon the Review button, the user is taken to the Review Refund page.

Review Refund

Clicking upon the Confirm button, the Refund processes and the user is taken to the Confirmation page with the Refund details.

Confirm Refund

Note

Whitelist the following url and port number, along with its TCP forwarding if blocked by proxy or network configuration.
network configuration


Updated As Of Version 6.5.0.10