Change Password

The Change Password screen allows a user to change his or her password.

The screen contains the following elements:

Change Password

  1. Current Password — The user's current password
  2. New Password and Re-enter Password — The password the user would like to change to
  3. Reset and Save buttons

Current Password must match the user's current password or else an inline error will display.

Change Password error

Clicking the Reset button will clear the fields of any user-entered data.

Clicking Save will open Verify Your Identity popup and asks the user to enter the one-time passcode which they received to their Email and a Text message.

Edit Profile success

  1. One-time Passcode — Field to enter the one-time passcode.
  2. Close — button to cancel the update process and close the popup.
  3. Submit — button which gets enabled after the one-time passcode field is filled with valid value and clicking upon which the changes are saved for the account.

Once the user submits the One-time passcode, the changes are saved and the Password gets updated.

Change Password successful

A confirmation Email and Text Message will be sent to the user's email address and mobile number.

Updated As Of Version 5.8.0.6